I have 11 years of experience in customer service assisting American customers. I was trained at a large BPO center in the Philippines and served as a trainer for 9 years. I can provide e-mail support, create Google documents and Microsoft Office files, and do data entry. I will do everything I can to delight your customers. I had previous experience as a medical transcriptionist wherein my degrees in Physical Therapy and Nursing helped me a lot. I also had a 1-year work experience as an online content writer. 

Armed with 11 years of customer service experience and excellent communication skills, I am eager to provide professional virtual assistant services and be a dependable partner to my clients.